FAQs
Q: How Many Products Are There In Total?
YOZO offers a total of 3 distinct portable devices, each designed to provide a unique and satisfying experience.
Q: Are The Devices Are Rechargeable?
The YOZO max device is rechargeable, providing convenience and sustainability. The other models are designed for one-time use only.
Q: How do you authenticate the product, for instance, is it an original or counterfeit product?
We ensure the authenticity of YOZO products through a QR code on the packaging. Consumers can scan this code to verify, it would redirect to our official website, guaranteeing genuine YOZO products.
Q: Where can consumers buy YOZO?
Currently, YOZO products are available in Lahore. However, we have plan to expand our availability to Islamabad, Rawalpindi, and Karachi in the near future.
Q: How many stores keep YOZO stock?
YOZO products are stocked in various stores across Lahore, ensuring accessibility for our customers.
Q: What is YOZO?
YOZO defines your inner spark that refuses to conform, igniting when you break free from the ordinary. You are extraordinary, meant to carve your own path, embrace imperfection, and find your true self in the uncharted. Don't be afraid to defy convention, believe in your vision, and let your passion guide you to a remarkable journey of self-discovery and impact.
Q: How to authenticate my YOZO?
Please click here to verify your device through scanning your QR Code.
Q: Is there diacetyl in YOZO?
There is no diacetyl in our products, and all our products are certified safe for use.
Q: What is the YOZO Warranty Policy?
Disposable diffuser Device has a warranty of 12 months from the date of manufacture.
Q: How do I know that I need to charge my YOZO device?
When the device is in use and with low power, the indicator will flash three times to indicate that the device needs to be charged. It will not indicate if it is not in use.
Q: What makes YOZO unique?
A blend of individuality, exceptional flavor, and thoughtfully designed portable devices for every preference.
Q: Are YOZO products safe for consumption?
Yes, YOZO products are manufactured with a focus on safety and quality, adhering to industry standards and regulations.
Q: What are the ingredients used in YOZO flavors?
YOZO uses premium ingredients to create its flavors, which are free from harmful additives such as diacetyl and acetyl propionyl.
Q: Does YOZO provide customer support for any issues or concerns?
Absolutely. YOZO customer support team is readily available to assist with any questions, concerns, or issues. Please contact us through our website or customer support hotline for assistance.