FAQs
Q: What Is The Brand Essence & Ideology?
YOZO stands for non-conformity and individuality. We believe in breaking free from societal norms and encouraging self-expression through our innovative vape products.
Q: How Many Products Are There In Total?
YOZO offers a total of 3 distinct vape devices, each designed to provide a unique vaping experience.
Q: Are The Devices Are Rechargeable?
The YOZO 7500 puffs device is rechargeable, providing convenience and sustainability. The other models are designed for one-time use only.
Q: Can consumers directly buy vapes online from your website?
Yes, customers can conveniently purchase YOZO vapes directly from our official website.
Q: How do you authenticate the product, for instance, is it an original or counterfeit product?
We ensure the authenticity of YOZO products through a QR code on the packaging. Consumers can scan this code to verify, it would redirect to our official website, guaranteeing genuine YOZO products.
Q: Where can consumers buy YOZO?
Currently, YOZO products are available in Lahore. However, we have plan to expand our availability to Islamabad, Rawalpindi, and Karachi in the near future.
Q: How many stores keep YOZO stock?
YOZO products are stocked in various stores across Lahore, ensuring accessibility for our customers.
Q: What is YOZO?
YOZO defines your inner spark that refuses to conform, igniting when you break free from the ordinary. You are extraordinary, meant to carve your own path, embrace imperfection, and find your true self in the uncharted. Don't be afraid to defy convention, believe in your vision, and let your passion guide you to a remarkable journey of self-discovery and impact.
Q: What is the minimum age to purchase YOZO?
You must be of the legal smoking age in your state'country.
Q: How to authenticate my YOZO?
Please click here to verify your device through scanning your QR Code.
Q: Is there diacetyl in YOZO?
There is no diacetyl in our products, and all our products are certified safe for use.
Q: What are the main ingredients of e-liquid used in YOZO?
The main ingredients we used in our e-liquid: food grade or pharmaceutical grade propylene glycol and vegetable glycerin, natural & artificial flavors, and nicotine.
Q: What is the YOZO Warranty Policy?
Disposable Vape Device has a warranty of 12 months from the date of manufacture.
Q: How to use YOZO?
Inhale like you would a regular vape or cigarette.
Q: How long can YOZO last?
Actually, it depends on how heavily you vape and how often you use it. Our laboratory data on counting the puffs is a puff per second. If taking a puff for 2-3 seconds or longer, you might feel the puffs are insufficient. It is also affected by factors including power, draw resistance, battery, weather, and temperature.
Q: What is the shelf life of YOZO vape devices?
YOZO devices have a recommended shelf life of 12 months when stored in a cool, dry place. However, YOZO lasts longer than majority of disposable e-cigarettes in the market.
Q: How to know when YOZO is empty?
When you cannot puff anything out while the indicator is still working, it is empty.
Q: How do I know that I need to charge my YOZO vape 'for rechargeable products only?
When the device is in use and with low power, the indicator will flash three times to indicate that the device needs to be charged. It will not indicate if it is not in use.
Q: What sets YOZO apart from other vape brands?
YOZO distinguishes itself through its commitment to non-conformity, high-quality flavors, and a range of puff sizes to cater to diverse preferences.
Q: Are YOZO products safe for consumption?
Yes, YOZO products are manufactured with a focus on safety and quality, adhering to industry standards and regulations.
Q: Can YOZO devices be recycled after use?
YOZO is dedicated to environmental responsibility. While our one-time-use devices should be disposed off responsibly, our rechargeable 7500 puffs device aligns with sustainability goals.
Q: What are the ingredients used in YOZO vape flavors?
YOZO uses premium ingredients to create its flavors, which are free from harmful additives such as diacetyl and acetyl propionyl.
Q: Are there any age restrictions for purchasing YOZO products?
YOZO products are intended for adult consumers of legal smoking age. We do not condone or sell to minors
Q: Are there any restrictions on vaping in public places?
Vaping regulations vary by location. It is essential for consumers to be aware of local laws and guidelines regarding vaping in public spaces.
Q: Does YOZO provide customer support for any issues or concerns?
Absolutely. YOZO customer support team is readily available to assist with any questions, concerns, or issues. Please contact us through our website or customer support hotline for assistance.